Booking & Payment

What happens if my card payment fails?

Tenant Support: Card Payment

Written by Aisling Cullen
Updated over a week ago

Where can I find a Statement of Account?

Tenant Support: Account, statement of account, invoices

Written by Aisling Cullen
Updated over a week ago

Accounts: Your Credit Transfer payment schedule ⏲

Tenant Support: Credit transfer, upcoming payments, due dates, cancellation dates

Written by Aisling Cullen
Updated over a week ago

Accounts: How to view Bank Account activity 💰

Landlord Support: bank transactions, transfer, payment

Written by Aisling Cullen
Updated over a week ago

Accounts: How to View and Download Remittances or Invoices 📝

Accounts: Payment, transactions, receipts, remittances, spreadsheet, files, documents

Written by Aisling Cullen
Updated over a week ago

What happens if I miss a credit transfer payment?

Tenant Support: Booking and payment, credit transfer, deadline, cancellation, card, bank transfer, EFT

Written by Aisling Cullen
Updated over a week ago

Where can I find my invoices/ remittance advice?

Booking and payment, account, invoice, remittance advice

Written by Aisling Cullen
Updated over a week ago

What if I can't pay by card?

Tenant Support: payment, card, credit transfer, invoice, other payment, IBAN, how does credit transfer work

Written by Aisling Cullen
Updated over a week ago

How do I pay by credit transfer?

Tenant support: payment, credit transfer, bank transfer

Written by Aisling Cullen
Updated over a week ago

How do I add a Purchase Order number to my invoice?

Tenant Support: invoices, P.O, purchase order number, edit invoice

Written by Aisling Cullen
Updated over a week ago

I'm a tenant. How do I change my payment method?

Tenant support: payment, credit card, credit transfer, default

Written by Aisling Cullen
Updated over a week ago

How do I add a credit card?

Tenant support, Renting a space, credit card, add a payment card

Written by Aisling Cullen
Updated over a week ago

I'm a tenant. What fees do I pay?

HIW, Tenant support, Fees, Service fees, Payment.

Written by Aisling Cullen
Updated over a week ago

I'm a tenant and I just sent a pitch. What happens next?

HIW, Pitching, Sending a pitch.

Written by Aisling Cullen
Updated over a week ago

I'm a landlord and I just received a pitch. What happens next?

HIW, Landlord support, responding to tenants.

Written by Aisling Cullen
Updated over a week ago

I'm a landlord. Why do I need to verify my bank account with an ID?

Landlord Support: bank account, photo id, verify account, payment

Written by Aisling Cullen
Updated over a week ago

I'm a landlord. How do I know if I've received a payment?

Payments, landlord support.

Written by Aisling Cullen
Updated over a week ago

How does the pricing work?

HIW, pricing.

Written by Aisling Cullen
Updated over a week ago

I'm a tenant. How do I know when my booking is confirmed?

Tenant Support, Booking Confirmation.

Written by Aisling Cullen
Updated over a week ago

I'm a landlord. Should I invoice tenants separately?

HIW, Landlord support, Invoicing, Save and print an invoice, Payments and Payouts.

Written by Aisling Cullen
Updated over a week ago

What is Stripe?

HIW, Payments, Stripe.

Written by Aisling Cullen
Updated over a week ago