Landlord Support: Managing Your Space and Bookings

Edit your listing, update your calendar, unlist days, manage calendar, block dates, change prices, add documents, manage enquires, manage bookings, message tenants, send files

16 articles in this collection
Written by Aisling Cullen

How do I edit a listing?

Landlord support: change space name or category. Add pictures, footfall info, cancellation policies, rules etc

Written by Aisling Cullen
Updated over a week ago

I'm a landlord. I need to add extra documents to my space.

Landlord Support: letter of indemnity, insurance document, attach a file, upload a file, additional files, terms and conditions

Written by Aisling Cullen
Updated over a week ago

I'm a landlord. How do I send a file with a message?

Document, indemnity, liability, insurance, messages, send a document, attach a document, upload document to a message, send a file

Written by Aisling Cullen
Updated over a week ago

Managing Bookings

Landlords - You can now edit the date, space and price of a tenant's enquiry!

Landlord Support: Edit date, change space, price, update enquiry

Written by Aisling Cullen
Updated over a week ago

How do I respond to an enquiry?

Landlord support: Confirm a booking, decline a booking, answer an enquiry, respond to a booking, edit a rate, answer a request

Written by Aisling Cullen
Updated over a week ago

How do I edit the rate of a new enquiry?

How to edit rates, new enquiry, booking request, change price for a new booking, better price, offer a different price

Written by Aisling Cullen
Updated over a week ago

I'm a landlord. How do I know when I have an enquiry?

HIW, Landlord support, new enquiries.

Written by Aisling Cullen
Updated over a week ago

How do I respond to an enquiry with extra documents?

attach a document, send insurance, terms and conditions, enquiry, insurance, indemnity

Written by Aisling Cullen
Updated over a week ago

How do I respond to multiple enquiries at once?

Landlord Support: Responding to bookings, answering enquiries, accept, decline multiple

Written by Aisling Cullen
Updated over a week ago

What should I do after I confirm a booking?

Landlord Support: Confirmed bookings

Written by Aisling Cullen
Updated over a week ago

I confirmed a booking - but how do I cancel it?

Landlord Support: cancelling a booking, cancel booking, accepted by accident

Written by Aisling Cullen
Updated over a week ago

Managing my Calendar

How do I block/unlist a date in my calendar?

Unlisting dates in your calendar keeps it up to date, so the only enquiries you receive are for when your space is available.

Written by Aisling Cullen
Updated over a week ago

How do I set a min. or max. booking length for my space?

How to use Booking Rules: Set default lengths for bookings in Calendar

Written by Aisling Cullen
Updated over a week ago

How do I set a different rate for Friday?

Landlord Support: manage your calendar, edit rates, calendar tool tips, set different rates for different days.

Written by Aisling Cullen
Updated over a week ago

How do I set a weekly, monthly or weekend rate?

Set Defaults: set daily, weekly or monthly rates, and how to use Booking Rules.

Written by Aisling Cullen
Updated over a week ago

How do I edit the rates for specific days?

Set Specifics: Edit rates for holidays, or any special day in the week

Written by Aisling Cullen
Updated over a week ago