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Tenant Support
Articles and guides for tenants.
Ask the centre a question
How to edit my booking information
Create a new enquiry
Decline a new enquiry
Download your insurance, invoice or lease agreement
Does the price of the spaces in the platform include VAT?
Edit your profile
Find important information about the space
I'm finalizing a booking and it's asking for insurance information. What kind of insurance are they referring to?
I am registered as a company but I am self-employed, how can I change this?
How do I check if a space is available?
How do I go to the payment gateway
How do I search for a space?
I'm a tenant. What fees do I pay?
Letters of Indemnity explained
Payment Options
Pricing
Sign up on Fillit
How to add insurance after the booking was made
How do I change the method of payment once the booking has been submitted
How to download proforma invoice
How to contact a shopping center to request information
Help! I can't see the confirmation email
Help! I need to change my email address.
How do I pay by bank transfer?
How do I resume a booking that I didn't complete?
How does the pricing work?
I'm having trouble logging in
What do I do if the shopping centre does not respond?
What fees do I have to pay when completing my booking?
Is the price of the space on the platform definitive?