Tenant Support
Articles and guides for tenants.
By Conor and 1 other2 authors34 articles
- Ask the centre a question
- How to edit my booking information
- Create a new enquiry
- Decline a new enquiry
- Download your insurance, invoice or lease agreement
- Does the price of the spaces in the platform include VAT?
- Edit your profile
- Find important information about the space
- I'm finalizing a booking and it's asking for insurance information. What kind of insurance are they referring to?
- I am registered as a company but I am self-employed, how can I change this?
- How do I check if a space is available?
- How do I go to the payment gateway
- How do I search for a space?
- I'm a tenant. What fees do I pay?
- Letters of Indemnity explained
- Payment Options
- Pricing
- Sign up on Fillit
- How to add insurance after the booking was made
- How do I change the method of payment once the booking has been submitted
- How to download proforma invoice
- How to contact a shopping center to request information
- Help! I can't see the confirmation email
- Help! I need to change my email address.
- How do I pay by bank transfer?
- How do I resume a booking that I didn't complete?
- How does the pricing work?
- I'm having trouble logging in
- What do I do if the shopping centre does not respond?
- What fees do I have to pay when completing my booking?
- Is the price of the space on the platform definitive?
- How to modify a pending booking request
- What to do if the shopping centre doesn’t respond to your request
- How to view the status of my past and upcoming bookings